YC-Backed Hipmob Wants To Become The Premier In-App Customer Service Tool

Using text chat to provide customer service is a pretty standard tool on the web, but when it comes to mobile apps, these chats are still very rare, despite the fact that a lot of online commerce has already moved to mobile. The Y Combinator-backed Hipmob, which offers these chat features and integration with standard IM clients and CRM tools as a service, hopes to become the "premier support service for mobile," as the company's co-founder Ayo Omojola told me earlier this week.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/Nq9fVCiLi7U/

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